FAQ
The most frequently asked questions. These questions are related to ordering, shipping, and payment.
What is Nepal Hemp Industry Pvt. Ltd?
Nepal Hemp Industry Pvt. Ltd.is a Manufacturer and exporter company (one-stop B2B) shopping platform to buy Nepali hemp products directly from the genuine manufacturers.
What kind of Nepali Handicraft Products do you offer?
We are specialized in Handmade Hemp products( Almost all hemp products ) Feel free to contact us , if you have any further product requests.
How to place an order?
To place an order, you first need to select the interested product and send us an inquiry. We will respond to your queries within 24 hours and start discussing your specific order. For wholesale or bulk order, contact us.
Why there is a minimum order quantity in each product?
The reason behind the minimum quantity is to save the shipping cost by increasing the volume of your order package. For instance, if you order only Single Hemp Backpack then the shipping cost will be much higher.
Do you do branding for my special order?
Definitely, we can do branding for your special bulk order. In branding, we can design the paper tag, label, and product box. For that, you need to contact us and discuss the customization. What’sapp +977 9841106824
Do you have a wholesale product catalog with a price online?
Yes, we have a wholesale product catalog with a price. You can ask for the catalog .
For any questions, feel free to contact us.
Does the price include shipping too?
For wholesale order (more than 100 quantities), we will calculate the shipping cost right after we finish the production and packing. The shipping cost will be forwarded to your given email address.
Which courier company do you choose while shipping the ordered goods?
While shipping your ordered goods, we choose a reliable courier company such as DHL, FedEx, TNT, and Aramex. So, that you receive the package in the fast and in a good condition.
What is the shipping delivery time?
Generally, the shipping delivery time is 3-7 working days for the US, UK, Canada, Australia, and Europe.
Do I need to pay local custom tax here in my country?
Yes, you need to pay the local customs tax by yourself. The tax policies and procedures are not in our control. Based on the customized invoice, our shipping agent in your location will help to clear the local customs tax and deliver it right at your doorstep.
Which are the countries you ship goods from Nepal?
Yes, we ship the ordered goods to all most all countries.
Do you also provide airport pickup service?
Yes, we can deliver the goods at your nearest airport. To get cheaper shipping rates, the minimum weight is more than 100kg. We will send the required shipping and all necessary paper documents for the customs clearance via email.
How can I make the payment?
You can make the payment Via bank transfer. Which will be easy to make shipping documents for you.
